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ICS Disclaimer Notice

Please read this entire disclaimer notice before using this website, scheduling an appointment, or making a purchase on this site, or relying on the content published within it or within any of our products. If you schedule an initial consultation, an in-person appointment or make a purchase from Innovation Counseling Services we will assume that you have read and understand this disclaimer notice. For privacy information regarding this website please visit this page.

Outcome Disclaimer

Statements, testimonials, and examples on this website were provided by satisfied clients in confidence and are not intended to represent or guarantee that anyone will achieve the same or similar results. Every effort has been made to accurately represent our products and services and their possible potential. Therapy is hard work and an individual’s, and a couple’s therapeutic outcome depends on the client’s desire, dedication, effort, and motivation. A couple’s outcome is also determined by both individual’s willingness and desire to be in the relationship. There is no guarantee you will duplicate any of the results stated in the Innovation Counseling Services website. Major contraindications for doing a full course of Emotionally Focused Therapy at Innovation Counseling Services include anything that would block safe engagement between partners, for example: an ongoing affair, addiction, or violence in the relationship. In the event an Innovation Counseling Services counselor determines one or more of these contraindications is present they will be obligated to conduct a professional consultation and follow best practice protocol and make an appropriate referral.

Now and then we find that a client may attend sessions reluctantly or determine therapy is not for them. Sometimes clients learn things about their situation and decide they would prefer not to proceed with therapy. In such cases, clients get little or no favorable results from their sessions. Therefore, the client testimonials we are sharing can neither represent nor guarantee the current or future experience of other past, current, or future Innovation Counseling Services clients. All forward-looking statements on our website, however, are intended to express our opinion of possible outcomes. Many factors will be important in determining your actual results and no guarantees are made that you will achieve similar results.

Earnings Disclaimer

From time to time, we may suggest products and/or services to you. These recommendations are always based on a belief that the product and its author will provide excellent and valuable information or service based on a review of that product, our relationship with that person, and or previous positive experience with the person or company/agency whose product or service we are recommending. Innovation Counseling Services and affiliated counselors and staff do not offer or accept kickbacks, rebates, bonuses, or other remuneration for referrals. In some cases, however, there may be compensation if you decide to purchase a product through a site link (i.e., Amazon) Always do your own due diligence before making any purchases and never purchase anything that you cannot afford.

Limitation Of Liability

Innovation Counseling Services and its affiliated counselors are dedicated to advancing the well-being of individuals, couples, and families. Innovation Counseling Services respects the rights of those persons seeking assistance, and Innovation Counseling Services makes reasonable efforts to ensure that our services are used appropriately. We adhere to the AAMFT code of ethics.

Confidentiality & Special Concerns

Information disclosed in session is confidential and may not be disclosed to anyone without written permission from you, the client. However, law requires the following exceptions to client confidentiality: Where there is suspicion or evidence of child or elder abuse, where there is reasonable suspicion that the client presents danger to self or other, and court order.

If you choose to file insurance claims and you request a statement to do so, your statement and therapeutic notes will contain diagnosis. This information becomes part of the client record and your medical record in perpetuity. Confidentiality cannot be guaranteed in groups. In working with couples and families, free flow of information is imperative, consequently your counselor is advised not to hold secrets and will always endeavor to facilitate difficult conversations between parties and do so within AAMFT legal and ethical guidelines. Your counselor will work with you to help you achieve your goals, yet Innovation Counseling Services and your counselor cannot make any outcome guarantees. Wherever children are involved, we will always assume both partners love their children and want the best for them. It is the policy of Innovation Counseling Services to adhere to AAMFT legal and ethical guidelines and absent suspicion of child endangerment, Innovation Counseling Services and its affiliated counselors do not/will not side with or testify on behalf or against either parent.

Link Information

We try to link only to other reputable websites that do not engage in improper business practices. When you are on our website you may have the opportunity to visit, or “click-through”, to other websites, blogs, or other electronic media not operated by Innovation Counseling Services. These sites may collect personal information about you or be a security risk. Innovation Counseling Services does not control websites that are operated by these entities and is not responsible for the practices of the other websites. The privacy practices and policies of any linked websites are the sole responsibility of the other websites. We recommend that you review the privacy policy of any website that you visit from a link on this site.

Cancellation, Re-Schedule, Refund Policy

Innovation Counseling Services and its affiliated counselors and support staff are diligent about setting appointments that are convenient to the client and in alignment with best professional practice. When an appointment is scheduled, that time is reserved for the client. Innovation Counseling Services requires a full 24 hours’ notice for cancellations or reschedules. If you choose, for any reason not to attend or choose to reschedule an appointment without providing 24 hr. advance notice, full fee will be charged unless this involves a life-threatening emergency.

Disclaimer Notice Changes

Innovation Counseling Services reserves the right to change or update this disclaimer notice, or any other of our policies or practices, at any time without notice. Any changes or updates will be effective immediately upon posting to this website. Under certain circumstances, we may also elect to notify you of changes or updates to our disclaimer notice by additional means, such as posting a notice on the front page of our website or sending you an e-mail. We encourage you to review this disclaimer notice often for changes.

If you have any questions or comments regarding our disclaimer notice, you may contact us at: 
Innovation Counseling Services
955 W. Wade Hampton Blvd. Suite 3B
Greer, SC 29650
(864) 334-5019
Fax (864) 432-2195
mail: info@icsmental.com